Privacy Policy

Introduction

StayWithUs.ai ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our digital legacy platform.

Information We Collect

Personal Information

We collect information that you voluntarily provide when creating your digital legacy:

• Account Information: Name, email address, password
• Profile Data: Biographical information, personality traits, preferences, beliefs
• Voice Recordings: Audio samples you upload for voice preservation
• Timeline Events: Life stories, photos, dates, and descriptions of significant moments
• Scheduled Messages: Content of messages you create for future delivery
• Family Member Information: Names and email addresses of designated family members

Automatically Collected Information

• Usage Data: Pages visited, features used, time spent on platform
• Device Information: Browser type, operating system, device identifiers
• Log Data: IP address, access times, referring URLs
• Cookies: Session cookies, preference cookies, analytics cookies

Payment Information

• Subscription Data: Processed securely through Stripe (we do not store credit card numbers)
• Billing Information: Name, billing address, transaction history

How We Use Your Information

We use collected information to:

1. Provide Services: Create and maintain your digital legacy, process voice recordings, store timeline events
2. AI Training: Train AI models to replicate your communication style and personality (data is anonymized and encrypted)
3. Deliver Scheduled Messages: Send time-locked messages to designated recipients on specified dates
4. Family Sharing: Enable authorized family members to access your Legacy according to permissions you set
5. Customer Support: Respond to inquiries, troubleshoot issues, provide assistance
6. Platform Improvement: Analyze usage patterns to enhance features and user experience
7. Security: Detect and prevent fraud, abuse, and security incidents
8. Legal Compliance: Comply with legal obligations and enforce our Terms of Service

Data Storage and Security

Storage

• Cloud Storage: Data is stored on secure AWS S3 servers with encryption at rest
• Database: User information is stored in encrypted MySQL databases
• Voice Files: Audio recordings are encrypted and stored separately from personal identifiers
• Backups: Regular encrypted backups are maintained for disaster recovery

Security Measures

• Encryption: All data is encrypted in transit (TLS/SSL) and at rest (AES-256)
• Access Controls: Role-based access controls limit employee access to user data
• Authentication: Secure OAuth 2.0 authentication with password hashing (bcrypt)
• Monitoring: Continuous security monitoring and intrusion detection
• Audits: Regular security audits and penetration testing

Your Rights and Choices

Access and Control

• View Data: Access all your personal information via Dashboard
• Edit Profile: Update or correct your information at any time
• Export Data: Download complete copy of your data in JSON format
• Delete Account: Request permanent deletion of your account and all associated data

Contact Us

For privacy-related questions, concerns, or requests:

• Email: [email protected]
• Support: [email protected]